Privacy Policy

CoreLink Networks & IT Solutions Limited ("CoreLink", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, services, and related offerings.

By accessing or using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services. We may update this policy from time to time; we will notify you of material changes by posting the updated policy and revising the "Last Updated" date.

We may collect the following types of information:

• Personal identification information: name, email address, phone number, postal address, and similar contact details when you register, request a quote, or contact us.
• Account and billing information: payment details, service address, and account credentials where necessary to provide and bill for our services.
• Usage and technical data: IP address, device information, browser type, pages visited, and similar data when you use our website or services.
• Communications: records of correspondence, support tickets, and feedback you provide to us.

We use the information we collect to:

• Provide, maintain, and improve our internet, infrastructure, and technology services.
• Process orders, manage accounts, and handle billing and support requests.
• Send service-related notifications, updates, and marketing communications (where you have consented).
• Analyze usage patterns to improve our website and services and to ensure security and fraud prevention.
• Comply with applicable laws, regulations, and legal processes.

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, cloud hosting providers, analytics services, and customer support tools. These providers are contractually required to protect your data and use it only for the purposes we specify.

We do not sell your personal information to third parties. We may disclose information where required by law or to protect our rights, your safety, or the safety of others.

We use cookies and similar technologies (e.g., local storage, pixels) to enhance your experience, remember your preferences, and understand how our website and services are used. You can control cookie settings through your browser; however, disabling certain cookies may limit some functionality.

We may use analytics tools to collect aggregated data about traffic and usage. This helps us improve our services and does not identify you personally unless you are logged in or we have linked the data to your account in accordance with this policy.

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data, or to object to certain processing and to data portability. You may also have the right to withdraw consent where processing is based on consent, and to lodge a complaint with a supervisory authority.

To exercise these rights or to ask questions about your data, please contact us using the details in the Contact section below.

For privacy-related questions, requests, or complaints, please contact us:

• By email or through the contact form on our website.
• By mail at the address provided on our website under "Contact" or "About".

We will respond to your request in accordance with applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated policy on this page and update the "Last Updated" date. For material changes, we may provide additional notice (e.g., by email or a notice on our website).

Your continued use of our services after the effective date of any changes constitutes your acceptance of the revised policy.